As the aircraft approaches the stand, the vehicle relinquishes aircraft guidance to either electronic Stand Entry Guidance Systems or ground personnel to direct the aircraft to its final parked position. Marshalling. The marshalling process at some aerodromes starts as the aircraft approaches the apron with the provision of a Follow Me Vehicle to guide the aircraft to its assigned parking stand. Baggage Services. Ground agents will assist with lost, misdirected or damaged baggage.Aircraft Disembarkation. Ground staff will receive any inbound customs paperwork and accept arriving passengers at the aircraft and facilitate their transfer to the terminal building, dealing as necessary with issues arising from inbound delay or cancellation of connecting flights.If passengers must be bussed to the aircraft or otherwise be compelled to walk on the ramp, ground agents will ensure passenger safety whilst on the ramp Aircraft Boarding. Ground agents will make appropriate boarding announcements, conduct final passenger screening and document verification and provide a final passenger manifest and customs documentation to the aircraft crew.Lounge Management. Where available, business and first class lounges, available to qualified passengers, will be staffed and provisioned.Gate Assignment. In coordination with the airport authority, aircraft gates will be assigned and the gate information relayed to the passengers.
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